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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elly

December 28, 2025

1  out of  5
rating by Elly
"i was mid show when this bald man popped up it was right at the good part so mad rn"
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evan rishell

December 18, 2024

5  out of  5
rating by evan rishell
"Madison at State Farm got me a fantastic lower rate on my auto insurance, and Kelsey went above and beyond in assisting with my questions. Their teamwork and professionalism made the process seamless. Highly recommend this team for anyone looking for quality service and competitive insurance rates!"
We responded:
"Evan, thank you for the great review! I am so happy Madison was so helpful with your auto insurance as well as Kelsey. "
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Dody Metzger

December 2, 2024

2  out of  5
rating by Dody Metzger
"ATTENTION I-PHONE USERS !!!!!!! 7 plus and older (will change over the years) My Insurance agent himself is great 😊 The Drive Safe and Save is so ridiculous that since they had to do a big update my 7 plus phone will not allow it !!! So their answer to this is to buy a New updated phone 📞 or stop the service ( that’s correct) no other app . Has done this yet ! Why they don’t leave things alone ????? So frustrated I looked at so many options I never liked the plans I bought my phone out . Guess what I had to get a plan now with Att and pay way more monthly and the phones they give you are not free it’s in your monthly statement . Better yet I find out after going threw all the frustration they say I can not change my phone 📞 ### of 20 years so disgusted !! So where I saved money with them it just went to the phone company !!!! People need to know this before they join with them !! KEEP IN MIND ARE YOU GONNA SAVE AND HOW MUCH AND THE FRUSTRATION Changind everything is so ridiculous!!!!!!!"
We responded:
"Dody, id be happy to help you out with this but I cant find you in our book of business anywhere,  please give a call to one of our offices and we can help you with your drive safe and save or get you in touch with your agent. - Lee"
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Rece Ritchey

November 3, 2024

5  out of  5
rating by Rece Ritchey
"Keegan and Conor provided me with great service. Madison helped me get the best deal with my insurance. As stress free of an experience as I could have wanted."
We responded:
"Rece, thank you for the 5 stars! "
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Dale Houser

October 29, 2024

5  out of  5
rating by Dale Houser
"Pleasure to work with!"
We responded:
"Dale, thank you for the great review! "
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Ben

September 30, 2024

5  out of  5
rating by Ben
"Helped me with everything I needed"
We responded:
"Ben, thank you for the wonderful review! "
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Amani Jones

September 30, 2024

5  out of  5
rating by Amani Jones
"Just recently started looking for insurance companies and this State Farm location has been extremely helpful. Madison has been great on helping me find an insurance policy that works for me. Definitely recommend for anyone in the area to stop into Lee’s office."
We responded:
"Amani, thank you for the awesome review! I am so happy Madison was able to get you set in an insurance policy that best fit your needs! "
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Gav L

September 30, 2024

5  out of  5
rating by Gav L
"I just recently had to start looking into insurance company’s which I was dreading. Until I talked to Keegan and Connor at State-farm. They really related to me and eased me into the process. By far the best interaction I’ve had with insurance company’s in the northeast. Thank you Keegan and Connor!"
We responded:
"Gav, thank you for the great review! I am so happy Keegan and Conor were so helpful! "
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Jeffrey S

September 30, 2024

5  out of  5
rating by Jeffrey S
"Great to work with and covered all of my family’s insurance needs! Targeted exactly what we needed in our plan and got some wonderful help from a young man named Conor! Definitely recommend their services to anyone."
We responded:
"Jeffrey, thank you for the awesome review! I am so happy we were able to get you and your family the coverage you need and that Conor was so helpful!"
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Will Conroy

September 30, 2024

5  out of  5
rating by Will Conroy
"These guys are the best insurance company in the area. Conor and Keegan are super helpful with every one of my needs. Very friendly and personable, easy to communicate with as well!"
We responded:
"Will, thank you for the wonderful review! I am so happy Conor and Keegan were so helpful! "
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Peter Landis

August 15, 2024

5  out of  5
rating by Peter Landis
"Lee and his team made it extremely easy for me to get a great deal on auto, home and life insurance. Super simple process. No hassles. Anytime I need something I just call and they handle it. They even helped me get business insurance. Couldn't recommend them more!"
We responded:
"Peter im glad we were able to help. we look forward to working with you in the future."
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Jose a A B

July 19, 2024

1  out of  5
rating by Jose a A B
"Really disappointing don't purchase homeowner insurance in this place with state farm i lost my closing date because they were delaying the paperwork police don't make the mistake that i did i spent a lot of money and i had to cancel the insurance and One to another One Because there were not professional enough to send the proper paperwork to my Long officer I'm really disappointed also because They did not honor The money that i pay for having that insurance So do your shopping somewhere else"
We responded:
"I’m very sorry for your experience however I don’t see your name in our system anywhere. If you would like to give us a call I can help you find the agent you were working with, or address your issues. But if you’re not in our book of business it might be best to go over this with the agent you worked with. "
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Theresa Heer

March 18, 2024

5  out of  5
rating by Theresa Heer
"Great place"
We responded:
"Theresa, thank you for the great review! "
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Shelby Jorkasky

February 29, 2024

5  out of  5
rating by Shelby Jorkasky
"I met with Madison face to face, he was helpful with switching over to State Farm"
We responded:
"Shelby, thank you for the great review I am happy Madison was able to help you switch! "
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Sarah Lacy Regner

October 19, 2023

5  out of  5
rating by Sarah Lacy Regner
"Lee Kennedy and his team was a delight to work with. They were responsive and answered a lot of questions to help us get the best and lowest rate for our home and auto insurance."
We responded:
"Sarah thank you for the wonderful review! I am happy would could help with your home and auto insurance! "
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JillM

October 16, 2023

5  out of  5
rating by JillM
"Madison was so helpful. He explained everything clearly and saved me money! I am very happy with my new insurance."
We responded:
"Jill, thank you for the great review I am so happy Madison was so helpful! "
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Sidney Leedy

September 13, 2023

5  out of  5
rating by Sidney Leedy
"We sent a message over the weekend looking for a home owners insurance quote, and Madison reached out to us early Monday morning. Not only was the quote the best one we received, but Madison was personable, answered all of our questions, and was very responsive. Couldn’t be more pleased with our experience."
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Lorri Kritser

August 25, 2023

5  out of  5
rating by Lorri Kritser
"Was very helpful and informative. Great rates good customer service"
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Lucy Gwyn

August 18, 2023

5  out of  5
rating by Lucy Gwyn
"Madison was super helpful, he was happy to go above and beyond in making sure we were looked after. He took the time to make sure I understood everything and was very patient - Thank you!"
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Jan Emerson

July 19, 2023

5  out of  5
rating by Jan Emerson
"I am moving from out-of-state and just purchased renter's insurance from Madison Ludlow. He did a great job and handled all the changes along the way professionally. I do appreciate all his help. I chose State Farm because I have had them when renting in other areas and they have worked out well."
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Motaz Kurdi

June 6, 2023

5  out of  5
rating by Motaz Kurdi
"Thank you for your support Mr. Madison, you encouraged me to do and return my insurance to your company, Again i appreciate your kindness."
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Meg Varga

June 5, 2023

5  out of  5
rating by Meg Varga
"Kelsey is knowledgeable, patient, and incredibly helpful. I consider her to be the GOAT. BAAAAAA."
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mark andrezywski

January 11, 2023

5  out of  5
rating by mark andrezywski
"Very helpful and saved me money by bundling!"
We responded:
"Mark, it was great to work with you, thanks for trusting us with your business"
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Subash Gurung

January 6, 2023

5  out of  5
rating by Subash Gurung
"I don’t write reviews like ever but Madison’s exceptional customer service left me with no choice but to be here. One of the greatest customer services I’ve gotten in a long while. Thank You! Madison"
We responded:
"thanks for the kind words Subash and thanks for trusting us with your insurance needs!"
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Jon War

December 14, 2022

5  out of  5
rating by Jon War
"10/10 highly recommend going through Lee and his team, best prices, amazing people and a peace of mind"